Aegis Plumbing
Effective Date: 2026
Aegis Plumbing is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Who We Are
Aegis Plumbing is a licensed plumbing business servicing Altona and Melbourne’s western suburbs.
Website: https://aegisplumbing.com.au
Phone: 0428 220 022
Email: info@aegisplumbing.com.au
2. What Information We Collect
We may collect personal information including:
- Your name
- Phone number
- Email address
- Property address
- Details about your plumbing enquiry
- Information submitted through contact forms
We only collect information that is reasonably necessary to provide plumbing services or respond to enquiries.
3. How We Collect Information
Personal information may be collected when you:
- Call us
- Submit a contact form
- Request a quote
- Email us
- Engage our services
Our website may also collect limited technical information automatically, including:
- IP address
- Browser type
- Pages visited
- Date and time of visit
This information is used for security and website performance monitoring.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries
- Provide plumbing services
- Schedule appointments
- Issue invoices
- Comply with legal and regulatory obligations
We do not sell, rent or trade personal information to third parties.
5. Cookies & Website Tracking
Our website may use cookies to:
- Improve functionality
- Analyse website performance
- Enhance user experience
Cookies do not provide us with personally identifiable information unless you voluntarily submit it.
You may disable cookies in your browser settings if you prefer.
6. Third-Party Services
We may use trusted third-party services including:
- Website hosting providers
- Email delivery services
- Analytics providers (such as Google Analytics)
- Spam detection tools
These services may process limited technical data necessary for their function.
We take reasonable steps to ensure third-party providers handle information securely.
7. Data Security
We take reasonable measures to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Access & Correction
You may request access to personal information we hold about you and request corrections if required.
To do so, please contact us using the details below.
9. Retention of Information
We retain personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Maintain business records
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Aegis Plumbing
Altona, Victoria
Phone: 0428 220 022
Email: info@aegisplumbing.com.au